Privacy Policy

Categories of data collected

As part of your use of our services, we are led to process several types of data:

Identity and contact information: name, first name, date of birth, email address, phone number, postal address.

Usage data: browsing history, platform interactions, account preferences.

Technical data: IP address, device type, operating system, login credentials.

Transaction data: history of deposits, withdrawals, and payment methods used (without storing full card numbers).

Communications: exchanges with customer support to follow up on your requests.

Legal bases for processing

We process your data based on clear legal principles: the execution of the contract binding us (management of your account), compliance with our legal obligations (fight against fraud and money laundering), our legitimate interests (continuous improvement of services) and, where applicable, your explicit consent.

Use of your information

The data collected is mainly used to:

Create and administer your user account.

Secure access to our services and prevent fraudulent activities.

Process your financial transactions reliably.

Provide technical assistance and responsive customer support.

Analyze technical performance to optimize our platform.

Data retention

We retain your information only for the duration necessary for the purposes for which it was collected, or to satisfy legal, accounting, or reporting requirements. The retention period varies according to the nature of the data and the corresponding legal obligation.

Sharing and recipients

Your information may be transmitted to third-party service providers acting on our behalf (hosting providers, payment processors, analytics tools). These partners are subject to strict confidentiality obligations and may only use your data for the specified purposes.

International transfers

If your data needs to be transferred outside of your jurisdiction, we implement appropriate safeguards (such as standard contractual clauses) to ensure a level of protection equivalent to that required by local legislation.

Security measures

We deploy reasonable efforts and advanced security protocols (data encryption, access controls) to protect your information against loss, alteration, or unauthorized access. However, no transmission over the internet is completely infallible.

Your rights

In accordance with applicable regulations, you have the right to access, rectify, erase, and port your data. You can also object to certain processing or request its limitation.

Contact for privacy questions

To exercise your rights or for any questions related to this policy, please contact our dedicated team at the following address: [email protected].

Policy evolution

Modifications may be made to this text to remain in compliance with current laws. Any major update will be notified to you via the platform or by email.

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